Financial Crime Operations

Financial Crime Operations

“Saving the world”

Teleperformance India has been successfully managing Financial Crime investigation operations for corporate and business transactions across the world. Criminals networks are employing financial Crime to underpin their activities, from organized crime, to terrorism and drug & human trafficking. Financial institutions are in a need to continuously upgrade the detection mechanics to ensure ZERO tolerance to Financial crime. Products supported includes Payment / Customer screening and CRS (Common Reporting Standard).

We help the Banks prevent crime through our  robust procedures & control and act as gatekeeper to the financial system. With our experience, business is backed up by our effective compliance efforts to address inherent risk of people, companies and markets that we serve. To further we have made investments in various advanced systems and processes right from training the frontline resources, compliance staff up to validating & verifying Financial transactions.

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Key Value Delivery Highlights

  • 180 specialized professionals in Financial Crime Centre of Excellence (CoE)

  • Real-time forensic Crime Detection and integrated approach to monitor, detect, prevent and report

  • Cost-efficient high-volume compliance services across the globe

  • Unified risk management framework

  • 100% accurate compliance reporting and remediation

  • 100% cross trained staff

  • 10% year on year efficiency benefits

Service Capabilities

  • 150+ employees
  • 12+ Years of rich Industry experience 
  • LEAN certified Team 
  • COE service offering including Anti Money Laundering, Screening, Anti Fraud, Cyber Crime & Tax (FATCA CRS)
  • Early detection and control approach
  • 100% accuracy on compliance reporting and remediation
Strengthening AI Diagnostic Solutions

Service Capabilities

  • 150+ employees
  • 12+ Years of rich Industry experience 
  • LEAN certified Team 
  • COE service offering including Anti Money Laundering, Screening, Anti Fraud, Cyber Crime & Tax (FATCA CRS)
  • Early detection and control approach
  • 100% accuracy on compliance reporting and remediation

Specialized team of Investigation Experts to manage global transactions analysing entry to exit points.

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Specialized team of Investigation Experts to manage global transactions analysing entry to exit points.

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Technical Support

Value Delivery

  • 100% accuracy achieved processing ~8 Mn+ transactions on payments cut-offs
  • 25% efficiency increase through various projects and LEAN methodology
  • Efficiency to handle 2x volumes for payments screening and customer screening on peak days
  • 100% accurate compliance reporting and remediation
  • Over 15000 Payments/Transactions manually handled daily across products and geographies managing 32 cut-offs in a day with 100% accuracy 
  • 28 potential sanctions were identified and stopped from processing by our highly alert operators in 2018
  • 100% cross trained staff within Financial Crime unit to cater to unprecedented high volumes at any given time
  • 10% year on year efficiency benefits given back to business through LEAN/Six-Sigma approach and stop @ source initiatives

We Save the World.

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We Save the World.

Contact us