Motivated by challenges and delivering exceptional outsourcing services for over 20 years, Teleperformance in India is a leading provider of Digital Integrated Business Services. We offer omnichannel Customer Experience Management, Back-Office Services and Transformation Solutions to leading global brands across industries including Healthcare, BFS, Travel & Logistics, Telecom, Retail & Ecommerce, Manufacturing, Utilities, and others.

Teleperformance in India has the largest multicultural team of 75,000+ interaction experts serving over 170 clients. We are committed to enabling businesses adapt to today’s disruptive digital innovations, enhance customer experience, and build long-term growth by leveraging latest technology with a blend of human touch.

Teleperformance’s largest multicultural team

Global Center of Excellence for Back-Office services

Thriving on TAP (Technology, Analytics, Process Excellence)

8 times Great Place To Work certified

Healthcare, Travel, BFSI, Retail & Ecommerce, Telecom, Utilities, Manufacturing

Phone, E-mail, Chat, Social Media

Customer Management Services, Back-Office Services, Transformation Services

An agile and trusted partner for CX, Back-Office, and Transformation Solutions.

Client Speak

Combine digital technologies to turn interaction data into insights, and make informed decisions powered by Robotics, AI and Advanced Analytics. We offer business process optimization, CX consulting and intelligent automation.

We are committed towards cultivating a diverse and inclusive workforce where each idea matters, and together we celebrate a culture of openness, equality, and inclusivity. Our focus is to provide equal opportunities to all our employees, in all aspects, at all levels, with specific programs that accelerate progress on becoming gender smart. 

Our team has been recognized as one of the Top 50 Best Workplaces for Women by the Great Place to Work® and also by Working Mother & Avtar’ as one of the Best 100 Companies for Women in India, for two years in a row.


As pioneers in adopting the cloud technology to enable ‘Anytime Anywhere’ working, Teleperformance in India continues to delight customers with zero-disruption services. Our Cloud Campus Hubs enable remote teams to deliver outstanding customer experience and Back-Office services.

Cloud Campus in India is an award-winning, effective model for digital hiring, on boarding, training, engaging, and employee management.

With Cloud Campus, our clients can rely on home-based customer service experts offering the highest level of data security, best-in-class cloud infrastructure, and best talent.

 

We believe in giving back to the community where we operate, and beyond.

We believe each interaction is an opportunity to make a difference in people’s lives. Corporate Social Responsibility (CSR) has long been part of our strategic initiatives that help us create societal value over and above economic value. We conduct numerous programs and donation drives as part of Teleperformance COTW – Citizens of the World and COTP – Citizens of the Planet initiatives that give us an opportunity to interact with the beneficiaries.

Our CSR strategy towards various causes helps us strengthen relationships with our stakeholders.

We are trusted with billions of unique interactions worldwide.

Teleperformance India is the designated Center of Excellence for Back-Office Outsourcing Services and Transformation Solutions for seamless Customer Engagement powered by Robotics, Artificial Intelligence and Advanced Analytics.

Want to connect with us? Contact us: connect@teleperformance.com

Gurugram: +91 124 422 1050

Mumbai: +91 22 6677 6000

 

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