Who we are

Find flexible Solutions for an unpredictable world

Teleperformance in Jamaica has over 20 years of experience, and it's located in Montego Bay. With over 3,700 employees, our Montego Bay location is a contact center market leader in the country, providing solutions for North American and Caribbean markets within various industries, such as Financial Services, Telecommunications, and Retail. The experience and capacity of Teleperformance Jamaica enables it to take into consideration the specific requirements of each customer and to offer robust, high-quality operations in Customer Care, Inbound and Outbound Sales Acquisitions, First and Third Party Collections, Voice and Non-Voice BPO, and Directory Assistance.

We deliver advanced digital business services through

Smarter Solutions

Seamless Operations

Global Scale with Local Expertise

A Culture of Caring

The right level of support at the right time, personalized

Make meaningful connections in today’s digital and virtual marketplace by delivering the right experience at the right time through:

We are trusted with billions of unique interactions worldwide.

Our team of interaction experts connects the biggest and most respected brands on the planet with their customers, always making sure that each interaction matters.

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